service Benchmark research

Where does your product stand compared to the competition?

Benchmark research afbeelding

Benchmarking is an essential tool for companies that want to respond to their customers’ preferences. By regularly measuring how consumers experience your products compared to the competition, you gain valuable insights to improve customer satisfaction and increase sales figures.

By continuously collecting consumer feedback, you quickly discover which trends and preferences are changing, so you can tailor your products to what customers really want. This ensures a strategy of constant innovation: new flavors and improvements that make your product offering more attractive and fit the customer’s wishes. Consistent evaluation and improvement ensures high customer loyalty and encourages repeat purchases. Customers who feel heard keep coming back. With accurate data, marketing efforts can be organized more effectively to increase sales figures. Prevent expensive mistakes by identifying negative trends in a timely manner and use feedback to deliver high-quality products that delight customers. In short, benchmarking helps companies innovate, respond to consumer trends and stay ahead of the competition. The result? Satisfied customers and a sustainable competitive advantage.

 

What makes Essensor
unique to you?

Sustainable competitive advantage

Benchmarking allows companies to identify industry best practices and understand how they compare to their competitors. By following trends and developments in the sector, companies can respond more quickly to changes in the market. This increases the chance of innovation and helps companies to stay ahead, which is an important factor for sustainable growth.

Higher customer satisfaction and loyalty

Collecting continuous feedback from consumers helps companies tailor their products to what customers really want. This not only helps improve customer satisfaction but also encourages repeat purchases. Consistent evaluation and improvement ensures high customer loyalty, because customers who feel heard keep coming back.
Sophia Eijsman MSc
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